At Orcus TV, we are committed to protecting the privacy and security of our customers’ personal information. This privacy policy outlines how we collect, use and safeguard the data entrusted to us, in compliance with applicable laws and regulations.
Information We Collect
Personal Information
- When you sign up for an Orcus TV account, we may collect personal information such as your name, email address, billing address, and payment details.
- We may also gather information about your device, including its IP address, browser type, and operating system, to provide you with a seamless streaming experience.
- Usage Data
- We may collect information about your usage of our Orcus TV service, such as the channels you watch, the duration of your viewing sessions, and your device’s location (if you enable location services).
- This data helps us understand your preferences and improve our service offerings.
- Third-Party Integration
- If you connect your Orcus TV account with third-party services (e.g., social media platforms), we may collect information from those sources to enhance your user experience.
How We Use Your Information
- Providing and Improving Our Service
- We use your personal information to set up and manage your Orcus TV account, process payments, and provide you with the best possible streaming experience.
- The usage data we collect helps us identify trends, optimize our content selection, and enhance the overall functionality of our platform.
- Customer Support
- Your information may be used to respond to your inquiries, address any issues you encounter, and provide you with the necessary assistance.
- Marketing and Communication
- We may use your email address to send you updates, promotions, and other relevant information about our service, but you can opt-out of these communications at any time.
- Legal Compliance
- We may be required to disclose your information to comply with legal obligations, protect our rights, or investigate potential fraudulent activities.
Data Security and Protection
Orcus TV takes the security of your personal information very seriously. We employ various measures to protect your data, including:
- Encryption
- We utilize industry-standard encryption protocols to safeguard your sensitive information during transmission and storage.
- Access Controls
- We restrict access to your data to only those employees and third-party service providers who need it to perform their legitimate business functions.
- Monitoring and Incident Response
- We continuously monitor our systems for any unauthorized access or data breaches and have a comprehensive incident response plan in place to address such scenarios.
Your Privacy Rights and Choices
- Access and Correction
- You have the right to access the personal information we hold about you and request corrections if necessary.
- Opt-Out
- You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting our customer support team.
- Data Deletion
- Upon your request, we will delete your personal information from our systems, subject to any legal or contractual obligations.
Contact Us
If you have any questions, concerns, or requests regarding our privacy policy, please don’t hesitate to contact our dedicated privacy team at contact@orcustv.com